Total Cost of Ownership
Considering the full cost of a product or service over its entire lifecycle, including acquisition, operation, maintenance, and disposal.
Continuous Improvement
Encouraging suppliers to continually enhance their products, processes, and services.
Product and Market Knowledge
Expecting suppliers to have deep understanding of their products and the market.
Accountability
Holding suppliers responsible for their actions and performance.
Responsibility and Sustainability
Ensuring suppliers adhere to sustainable and ethical practices.
Quality and Service Performance
Expecting high quality and consistent service delivery.
Innovation
Encouraging suppliers to innovate and offer new solutions.
Flexibility and Responsiveness
Being able to adapt to changing needs and respond promptly to issues.